I get the emails inconsistently. If I call my Skype/VoIP phone at work, it rings and will connect but if I do not pick up, there is no call logged in my missed calls section. I get missed conversation emails for conversations that I actually had. You don't receive missed call notifications in Skype for Business 2016 I am talked to other coworkers and I seem to be the only one having this issue. We are using E3 C2R and Office365 Skype for Business. I have the application running and I am using the machine. What a debacle. To see a complete listing of your incoming and outgoing instant messages and meetings, including ones you might have missed: Open Skype for Business, and, above the search box, click the Conversations tab. Every time I use skype business I get these useless missed conversation notifications filling my inbox up that are not accurate. Voicemails show up in Outlook. In my case it was the Conversation History pane and all the conversations in the view were read! The message itself doesn't get delivered to the skype client. Sure enough, I saw a “Missed” conversation on my phone’s Chats tab. You will get one or two lines delivered to the skype client (in our case, Office 365 on the back end), and the rest goes into the e-mail. IF yes, uninstall and make a test call (missed call) to a user and see if it's fixed - did not work; If issue is not fixed, disable the integration of Skype For Business from Skype For Business Desktop app and make a test call again. You need to design a feature in Skype For Business that allows the user to turn off the, "Missed Conversation" notification that is sent to Outlook with the conversation thread. We tried two other iPhones, one 5 and two 6s in total. This issue is too old to still be happening. Skype for Business New Message Windows Not Showing. Missed conversations also show up. The soft phone users do not see their Missed Calls. And it contained the message contents when I checked it 15 minutes later. PTSN with Voice, PTSN with Conferencing. You could make a rule to delete that. Fixes an issue that prevents missed call notifications from being generated in a Skype for Business 2016 installation where Exchange UM isn't enabled. Tell us how we can improve Skype for Business ← Generally Available. Archived Forums > ... the message disappears and I don't know I missed it until I receive an email in Outlook showing a missed conversation. It's the 'Missed conversation' email that Skype is sending to Outlook. In fact I could not duplicate the “missed message” issue no matter what. Missed conversation issue Fix the missed conversation issues. It's not the missed conversation e-mail that is the issue. We are, however, receiving the conversation history in Outlook and that seems to be working fine. I will still get a missed call email but there is nothing listed in the "Missed" or "Call" area in the history section on my Skype client. 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