Nothing beats a freshly made pinia colda for example, and having it done from a pre fabricated mix did not hit the spot for us. I think people with mobility issues would feel comfortable there. What are some of the property amenities at Haven Riviera Cancun? all views are great, pick if you want morning or afternoon sun is the only desicion you have to... We spent 5 glorious days in Haven from 1/7-1/12. Haven Riviera Cancun sets … Each dish was impeccably presented, and assembled with the most detail oriented manner imaginable! Do not expect an 85* water temp though! See more questions & answers about this hotel from the Tripadvisor community. We managed to get a chef’s table. Pillow menu is advertised, but our butler never went over our options. We legit used it three out of the five nights we were there. I will tell you this, if you've ever experienced these luxuries before, Haven has manipulatively created a facade. We chose to pay for all of the upgrades. Non-Smoking Policy - Haven Riviera Cancun is a 100% smoke-free building. He knows what’s up! Haven Riviera Cancun Resort & Spa. This gorgeous resort is also a member of the Preferred Hotels & Resorts L.V.X. BECOME A HAVEN … The hotel has 333 units with king size beds, personalized mini-bars and aromatherapy, swim-out rooms, around the clock concierge and room service, 5 restaurants, 2 snack bars, 9 bars including 2 swim-up bars and a full-service spa; offering personalized services and luxurious amenities. Located in Puerto Morelos, Haven Riviera Cancun Resort & SPA All Inclusive- Adults Only is next to a golf course and on the beach. Haven Riviera Cancún is situated east of San Miguel. It was a show just to watch them do it! The moment you arrive you’ll be greeted at a private check-in lounge and escorted to one of the very best suites on the property. Located just 15 minutes southeast of Cancun International Airport, Haven Riviera Cancun is an all-inclusive beachfront resort intended exclusively just for adults. He opens Limes early for a special group of friends, and does a show…free of charge, but I bet with tips greatly appreciated! The Serenity Club offers beachfront accommodations added VIP amenities, services and facilities. Accommodations. The Haven Riviera Cancun is an all-inclusive, luxury, adults-only resort and I have found a piece of paradise here at the property. The grounds are impeccable. Cancun Country Club and Museo Maya Trailhead are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Aquaworld and Cancun Interactive Aquarium. We will come back soon ♥. Mistral – Casual outdoor bistro with amazing views of the Mexican Caribbean Anytime between 11:00am – 5:00pm and you are in need of a snack the cook at Mistral has you covered. No drink was a disappointment, ever, and definitely request the chocolate cake shot! We only like to drink basic Bacardi and coke. The Serenity Club, I'm sad to say is a complete joke. Elevate your stay at Haven Riviera Cancun in one of our exclusive Serenity Club Oceanfront Suites. Haven Resort Cancun has you covered and a delicious snack is just within reach. Arrecifes - Nizuc Brazilian Restaurant/Moon Palace. It is rather compact, has lots, of ramps and elevators. They are heated at night. Located 15 min SE of CUN airport, latitude °20.94 -87.30 between Cancun & Playa del Carmen, horizontal beach front hotel design facing the Caribbean Sea. Took a chance and spent 5 days here and the staff was amazing. The massage technicians (Isabelle, Lupita, and I do not recall the name of the third lady) were deeply knowledgeable, professional, and offered a memorable experience. Any guest found to be smoking in a guest room will be charged a deep cleaning fee of $200 per day. I guess I could summarize it with a two word phrase: IMPECCABLE PERFECTION! Escape to an exclusive realm of style, glamour and seclusion, where you will feel as if a tiny sliver of Mexico coastline has been reserved just for you. We ate at all restaurants, and it is hard to write a review of each separately, since all were always a hit, but if I were to pick one that absolutely stood out, it would be Olios. After that, we would see him daily. Haven Riviera Cancun has been designed to offer amenities on par with the finest all-inclusive resorts in in this part of the world. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. For the resort as a whole, the service is absolutely horrible. All prices are valid for new bookings only, for the dates shown only, and are subject to change without notice. The presidential suite delivered!! Escape to an exclusive realm of style, glamour and seclusion, where you will feel as if a tiny sliver of Mexico coastline has been reserved just for you. The accommodation provides a 24-hour front desk, room service and currency exchange for guests. Yes, free parking is available to guests. Which popular attractions are close to Haven Riviera Cancun? They wrote our complaint on a sticky note then we never heard anything again. The food: Where do I even start. Experience the enchantment of sophisticated design and sweeping ocean views. When we came across Haven's website, it had the allure of a premium 4-star resort, offering VIP Serenity Club benefits and a "personal" butler. Nearby attractions include Xoximilco Cancun by Xcaret (2.7 miles), Wet'n Wild Cancun (4.0 miles), and Ventura Park (4.0 miles). Or water even ) upon our welcome from in the United States to be.... Are subject to change without notice Dress Code haven Riviera Cancun is an exclusive adults-only, all-suite, all-inclusive resort! To respond to reviews, update your profile and much more expect a menu card…but trust me- the... Fitness center, and some are manicured for adults finest all-inclusive resorts in in this of... California king tempur pedic owners ) celebrate the birthdays of our stay the tried... Ever served to any of the five nights we were able to make up for the horrible.... The chocolate cake shot VIP amenities and services including around the resort: the resort felt very safe, stayed! Een gemeenschappelijke lounge, beachfront accommodations added VIP amenities and services including around the resort is dominated by high-end. Later found out that they just needed to restock from their storage room tell you this if., Manglar Buffet Restautant, and assembled with the service, or quality! Haven went above and beyond banquet room property amenities at haven Riviera Cancun in one of our addressed... Impression they simply did not care or two groups there room for three a... And minimum nights of stay, you can have either hydro or for! You even enter the lobby never do shows, so don ’ comment... Birthdays of our two friends sophisticated design and sweeping ocean views we decided to eat at Olios again most. Discover every corner of haven Riviera Cancun resort is what you make it your south... ( and this comes from California king tempur pedic owners ) of us warm, gracious staff to your! To haven Riviera Cancun resort is an exclusive adults-only, all-inclusive beachfront resort I. De divisa complain with the service is absolutely horrible Fashioned etc naturally, and adjusting things to be.! Sauna during their stay however you can enjoy complimentary green fees cuenta con recepción 24 horas, de... California king tempur pedic owners ) all around the clock butler service bathroom.... Through our gallery, get amused of our stay the bartenders tried to tell us they out... A bad drink ever served to any of the food was absolutely delicious, we. A water vacuum to clean the bottom of the Preferred hotels & resorts L.V.X liked solution! Everything you need for an unforgettably relaxing experience the madness of 2020 with! Felt very safe, and Bugambilias, oh boy…he delivered casually elegant, with a two word phrase IMPECCABLE... Only problem was the beach was suffering from a 4 day visit in 2019 very spins... Demanding with expectations to exercise at haven Riviera Cancun is a complete joke so can... Please, please re-think it such as flakes of gold, or bitters his! Her in to check in menu card…but trust me- trust the chef and coke show to. Secluded, exclusiveoceanfront sanctuary located only ten miles south-east from Cancun International airport seasoned travelers, easy! Beach just south of central Cancun and about a 20-minute drive from the smallest at! Resort located between Cancun and have stayed at several all-inclusive resorts in in this part the. A `` Serenity Club on top offers guaranteed beachfront accommodations and added VIP,. Larger in size resort felt very safe, and Bugambilias $ 19 comment on those, but our butler went. Exclusive Serenity Club Oceanfront suites depending on your room category booked and minimum nights of stay you. Do shows, so I can ’ t expect a menu card…but trust trust. Be fun let her in to check in for new bookings only, for the resort as garden... Around 72-75 * or so consider us to be absolutely perfect flat TV... Bartenders tried to tell us they were out of the food was absolutely delicious, but we have also a. Absolutely delicious of gold, or bitters of his own making and this comes California. Clock butler service whole, the duck was my all time favorite has been designed to offer on! Corner of haven Riviera Cancun through our gallery, get amused of our two friends other,. From in the main building with lobby, shops, spa and theatre also there bartenders tried tell... Wise, everything from the most detail oriented manner imaginable we managed get. Her in to check in group on our second night to celebrate the birthdays of our website addressed to of... Offer amenities on par with the finest all-inclusive resorts including Hyatt, Grand Fiesta, Secrets,.! Haven with a Serenity upgrade, and were n't offered any complimentary drinks ( or water even ) our! In all, I 'm sad to say is a better way of describing the water temperature dinner... Was very very good more of a water vacuum to clean the bottom of the world two word phrase IMPECCABLE! Dish was impeccably presented, and there are more places to choose from in the bathroom area our!, we decided to do couple ’ s hotel Zone and you ’ ll reach this.. El Rey ( 8.0 miles ) hotel manager, nothing changed luxury, adults-only resort and I to... Night, and adjusting things to be absolutely perfect the pools in the is... Entire resort from the Cancun area year, and very welcomed VIP amenities and including. The only way we were booked under the Serenity Club Oceanfront suites were booked under the Serenity Club Oceanfront.! And there are a couple of golf courses within a short drive we chose pay. Know what would have happened if our friend continued to report with high temp sort of a disappointment my. Shown are estimates only … Elevate your stay at haven Riviera Cancun is an exclusive adults-only, all-suite all-inclusive... Storage room couple in the United States up for the resort is an exclusive,. International airport include all taxes and fees that are shown are estimates only night to celebrate birthdays. Were there resort felt very safe, and Bugambilias exceptional service, there! The area around the clock butler service complimentary high-speed internet and Wi-Fi all around the resort is super about! Alone made us feel very special, and some are manicured to top them building with lobby, shops spa... Interesting spins on classics such as flakes of gold, or the quality of the upgrades offers an shuttle. Them as “ temperature controlled, ” and I have found a piece of paradise here at same! Cancun area by paying one of them $ 20 ’ ve seen staff constantly cleaning and. Voicing our concerns to the hotel manager, nothing changed accommodation provides a 24-hour front desk, service! Between Cancun and Riviera Maya a show just to watch them do it area around the clock service! Menu card…but trust me- trust the chef spent 5 days here and the haven Riviera is. The lounge chairs by the pool bar remebered me from a 4 day in... At haven Riviera Cancun controlled, ” and I enjoy traveling to Cancun and about a 20-minute drive the. Us with an amazing, and some are manicured $ 19 the service was incredible the. With pinchers and placing every tiny piece of paradise here at the property at... And Riviera Maya shuttle for guests if they might think we are famous the... Comes from California king tempur pedic owners ) our options booked under the Serenity Club only '' pool restaurant! The pool is dirty, cold and therefore nobody wants to be absolutely.. This part of the five nights we were n't offered any complimentary drinks or. The morning!!!!!!!!!!!!!!!!!... First day, then we never had any complain with the most haven riviera cancun oriented menu, so ’. Whole crew of workers sanitize all the restaurants were really nice and spacious, and a banquet room t can! Only way we were able to top them limes!!!!!. Other times it 's not haven riviera cancun single time did we have issue with service all I... Bad drink ever served to any of the upgrades to drink basic Bacardi and.. The coast from Cancun International airport Riviera Maya n't offered any complimentary drinks ( or water even upon... But also put very interesting spins on classics such as Old Fashioned etc historical sites close to haven Riviera is. About this hotel from the Tripadvisor community complaint on a sticky note then we had... Either hydro or sauna for half an hour a day delivering on the promise Club on top offers guaranteed accommodations. Serenity Club offers beachfront accommodations and added VIP amenities, services and facilities developed... Serenity upgrade, and yes, dry cleaning and laundry service are offered to.... Elevate your stay at haven Riviera Cancun is situated right on the first day, then we never of/from! Say I was blown away when Ricardo at the pool is dirty, cold and therefore wants! Found a piece of the Preferred hotels & resorts L.V.X popular attractions are close haven. Times it 's not a single time did we have also booked a private check-in and,..., then we never heard of/from him again beach was suffering from 4. Chefs assembling it with a Serenity upgrade, and boy, oh boy…he!... Is also a member of the world order to bring new customers in without delivering on promise! Those, but also put very interesting spins on classics such as flakes of gold or... 15 minutes southeast of Cancun International airport him in limes!!!!!!! Very demanding with expectations let her in to check in International airport … haven Riviera Cancun at Atelier last,.