I usually find myself overeating when I am on vacation in Mexico but here I was barely eating my food. Chair hogging and no tipping were depressing to witness. It was our home away from home. The Secrets Silversands in the Riviera Maya of Mexico is a wonderful adults only resort. AMResorts ® offers an array of add-on packages that can take any stay from “amazing” to “unbelievable.” From the most indulgent of spa days to romance-inspired details and elegant weddings, AMResorts ® has just the right package to make a vacation mean something more. Secrets Silversands Riviera Cancun, a AAA 4-Diamond resort, brings a brilliantly contemporary atmosphere to Riviera Cancun. Cons:The food ... there was no exceptional food. Secrets Silversands Riviera Cancun, a AAA 4-Diamond resort, brings a brilliantly... Breathless Riviera Cancun ... Part of the Apple Vacations Greening Your Life initiative, this property holds Green Globe... Barcelo Maya Beach & Caribe All-Inclusive. Secrets Silversands Riviera Cancun: Silversands was a great resort - Apple Vacations a BIG bummer - See 13,199 traveler reviews, 13,346 candid photos, and great deals for Secrets Silversands Riviera Cancun at Tripadvisor. It would be great if they revamp their menu. We are glad to hear that you enjoyed all of our Restaurants.Thank you for your suggestions regarding how we can improve our services.We hope to welcome you again in the near future.Please receive our warmest regards,Anahí AcostaSocial Media Coordinator, This is the version of our website addressed to speakers of English in United Kingdom. My husband and I booked the Secrets Square Deal in October and were told we would get one of the three. Secrets offers … Our personnel have been in the travel agency business for over 25 years. Secrets Silversands, Riu Palace las Americas, Now Sapphire. The Bathroom tub wall looked like it was leaking patched and unpatched. We have been to the Mayan at least 10 times over the past several years. Secrets Silversands Riviera Cancun received this designation based on the global quality and service awards to recognize RCI all-inclusive affiliated resorts which provide an exceptional level of service, including the RCI Gold Crown Resort award, AAA Four or Five … Secrets Silversands Riviera Cancun: Six Apple "square deal", not again. My suggestion to all travelers research research research prior to booking go on multiple sites for photos so you know what your booking. Dear Debra V,We are very happy to learn that your stay was a pleasant one and that you were highly satisfied with our service. Secrets Silversands Riviera Cancun: Beware of Apple vacations False Photos !! Spa: Additional Charge Delmy was the best waitress we've had at a resort, and Juan B was incredible in the World Cafe! The resort was very clean and service was always given with a huge smile. (Don't choose Building 6) Now the Cons. Featuring 433 chic and elegant accommodations which come with suspended king-sized beds (or two double beds), in-suite Jacuzzis for two, private terraces or balconies and complimentary mini-bars, a visit here will truly be memorable. Secrets are some of our favorite adults only all-inclusive brands. The food in the restaurants was quite bland and forgettable. Tourism has been instrumental in driving the economic and social development of the region. We have been going there 1 or 2 times a year for the past 10 years. We are very concerned to read about your experience with some departments. I wanted the perfect vacation for our family trip with my husband son and his wife our choice was Secrets silversands room 1104. Secrets Silversands Riviera Cancun. (Compl. I mean it was such a joke, I met several other couples that agreed it was the most boring adult only resort they had been too. Secrets Silversands Riviera Cancun: How does Apple Vacations get away with the High Ratings? They literally had a speaker they carried around that someone from the entertainment team hooked up to a cellphone- unacceptable!!! Work out at the fitness center and relax in two Jacuzzis. I wanted the perfect vacation for our family trip with my husband son and his wife our choice was Secrets silversands room 1104. Drink service at the pools by the swim-up rooms was spotty. Awesome resort for a romantic getaway. The Pictures below are the true picture not the online false Apple vacations or tripadvisor photos. Voted Best Hotel Chain by Apple Vacationers. Health Club / Spa This is our 3rd secret's resort we've visited. Dear lboogie41,Thank you ever so much for your wonderful review.We are delighted to know that you had a wonderful anniversary stay with us and we are even ever happier knowing that you very much appreciated every little detail and special preparations the team arranged for you to make it a memorable experience.We really appreciate your recommendations and sincerely look forward to welcoming you back in the near future. Nautilus Equipment: Complimentary I looked for secrets resorts online and they did have available rooms nearby cost the same but the apple rep was not concerned they most likely have many people asking to move and they are trained to smooth over and stall hoping they would drink enough and forget about the conditions of resort. Contact Us. There is no blue water at Secrets Silversands do yourself a favor and zoom down on Google Earth prior to booking any trips you will see true beaches so sad how apple vacation tricks you with stunning photos. At some point, these individuals proceeded to destroy the facilities and steal electronics. There were a lot of people here who seemed bent on trying to eke every dollar they spent back out of this place and it added a depressing air. After 3 hours at the Dreams Tulum Resort we approached our Apple Vacations Rep and ask to be transferred to another resort. I have stayed in cancun 10 times past 30 years this was the worst resort by far and we paid top dollar!! Entertainment outside of the nightly shows sucked.. how the hell do you not have a Dj at an Adult Only resort at the pool making it fun? Aerobics: Complimentary Thank you very much on behalf of Secrets Silversands Riviera Cancun.We sincerely look forward to welcoming you back on a future occasion and provide you with the exceptional quality and service that characterize our brand and resort.Warms Regards,Anahí AcostaSocial Media Coordinator. Apple Vacations has uploaded 3283 photos to Flickr. An article by reportur.com states that closure occurred after one of the families took over the hotel with a legal document and armed guards. We asked to be switch to another resort upon arrival the apple rep said check back tomorrow and tomorrow came they said no room available but they did offer me another resort for 1,900 more!. Hope they reopen soon and are able to keep the same staff. Swim out pool was great coz it was private and there were staff coming to get our drink orders. Secrets Silversands Surrounded by warm crystal waters this all-suite adults only Unlimited Luxury resort features 433 suites, most with ocean view, over 43,000 sq ft of pool areas and expansive manicured gardens, eight restaurants and eight bars. Mar 25, 2019 - Welcome to the MAST Travel Network! Designer-inspired suites are oversized with suspended beds, spacious sitting rooms, chic furnishings and fantastic garden or ocean views. Jogging Trail: Complimentary Apple Vacations and Funjet Vacations non-stop flight specials. Manicure / Pedicure: Additional Charge Pros: Excellent staff. Designer-inspired suites are oversized with suspended beds, spacious sitting rooms, chic furnishings and fantastic garden or ocean views. Let's start with the Pros- Great food, Great drinks, Great staff, Loved the Sip, Savor,See option. One of the reason we keep going to Cancun/Riviera Maya is because of the beach so this was a disappointment.The question is would we come back to this resort? Tennis Our oceanfront room was very large and very comfortable. We believe that it is the small touches that comprise a memorable stay.We hope to welcome you again very soon.Kindest Regards,Anahí AcostaSocial Media Coordinator. Total Rooms: 433 We are Secrets Resorts Master Agents! In my opinion Secrets Silversands is still the best of the best. We regret to know that you did not experience a good stay during your stay with us. Resorts The Pictures below are the true picture not the online false Apple vacations or tripadvisor photos. Please be certain that the situation that you have described does not meet the high-quality service that AM Resorts and Secrets Silversands follow. We selected 4 different resorts and by 11:00 am the next day we were in a cab travelling to the other end of the coast to Secrets Silversands. Apple Vacations #AppleVacations #Mexico click image to find a travel advisor near you Feb 26, 2019 - Nothing is more romantic than a relaxing couples massage at Secrets Silversands Riviera Cancun in … Thank you very much for your feedback, compliments on the quality of our resort, service provided by the staff. Upon entering we saw how worn the building was the beach with brown smelly water it was horrible almost like sewage. There is no blue water at Secrets Silversands do yourself a favor and zoom down on Google Earth prior to booking any trips you will see true beaches so sad how apple vacation tricks you with stunning photos. My wife and I enjoyed our 25th wedding anniversary here at Secrets Silversands. We could not enjoy the best part of a beach trip is the beach activity snorkeling sailing canoeing but could not do anything due to the brown water and smell.We are aware this time of year they do have more seaweed throughout the area but even without the seaweed this beach would not be clear. It's our last night here and we had to stop and write a quick review. Room types may vary. Dream Vacations all-inclusive beach resort package deals to Mexico and Caribbean resorts. The bottom of the Mirror was a brown discoloration worn. We are in our 50s like the pools and outdoor excursions arnt our priority, although walking into Cancun or Playa Del Carmen is a nice day away from the pool. Large bathroom and balcony also.Service at the hotel was excellent. Favorite was the French Onion soup at the French restaurant.Breakfast buffet had a very large assortment to choose from.Food was very good.Unfortunately the beach was cover in seaweed due to a resent storm but no fault of the hotel. I paid for an adults only vibe- damn live alittle. Dear willi348,We appreciate your feedback as it provides us with information that is helpful in identifying those areas of opportunity we may be overlooking. The Pictures below are the true picture not the online false Apple vacations or tripadvisor photos. Framed by warm crystal waters on the Riviera Maya coastline, this AAA Four Diamond Resort combines style, sexiness and sophistication—offering adults infinite possibilities and Unlimited-Luxury®. We selected 4 different resorts and by 11:00 am the next day we were in a cab travelling to the other end of the coast to Secrets Silversands. I was excited to visit a Secrets resort but this didn't live up to the hype. I realize we visited one of their lower-tier resorts and the price we paid matched the lower tier so I'm satisfied with our trip. We have been to the Mayan at least 10 times over the past several years. The building is worn the place looks good at night with lights off unfortunately when the lights are on its looks like the structure is 30 years old not 10 years. The design of the resort makes you feel as though you are stepping into an elegant, luxurious retreat. Night time entertainment is important. Call Your Dream Vacation Expert 1-866-765-7141 Submit. Just returned from SSS in Riviera Maya, Mexico. Consistently rated “Best Hotel Chain” by Apple Vacations year after year, this AAA 5-diamond resort, sits on one of the most pristine and well-known beaches in all of Mexico. 20 min ride using Supershuttle was nice and easy.They send over cake and bubbly in our room to celebrate my partner's birthday which was such a nice surprise. Secrets Silversands Riviera Cancun – Puerto Morelos; Secrets St James – Montego Bay, Jamaica; ... We are a Apple Vacations Golden Agency located in the Lehigh Valley area of Pennsylvania. After 3 hours at the Dreams Tulum Resort we approached our Apple Vacations Rep and ask to be transferred to another resort. Never once did we encounter a rude staff and the bartenders were quick and friendly. Apple Vacations is the one-stop shop for all things AMResorts ®. Experience unrivalled luxury at the 5-star Secrets Silversands property set on the beautiful Riviera Maya coastline. Secrets Silversands Riviera Cancun, a AAA 4-Diamond resort, brings a brilliantly contemporary atmosphere to Riviera Cancun. Great drinks and entertainment throughout the day. Just a few Pros and Cons I wanted to share. Please, let me warn you, DO NOT BOOK THROUGH APPLE VACATIONS! Secrets Silversands Riviera Cancun, a AAA 4-Diamond resort,… Nice pools, Large room. Clear blue Caribbean waters and tropical flora provide the backdrop for Secrets Silversands Riviera Cancun, a sophisticated and hip Adults only resort combining the vibrant with the serene. Do yourself a favor, pay the extra money and stay at Breathless Riviera Cancun- so awesome, and definitely livelier. I wanted the perfect vacation for our family trip with my husband son and his wife our choice was Secrets silversands room 1104. We are the Midwest's premier travel agency consortium of travel agents, and marketing network. Our personnel have been in the travel agency business for over 25 years. ¶¶ 13-16, 32-61.) There is enough entertainment, sport, and recreational opportunities to fill every waking hour. We selected 4 different resorts and by 11:00 am the next day we were in a cab travelling to the other end of the coast to Secrets Silversands. We had 9 pools to explore. Defendants Apple Vacations, Atkinson & Mullen Travel II, LLC, Atkinson & Mullen Travel, Inc., and AM Resorts, LLC have moved for summary judgment on the entirety of Plaintiffs’ Complaint. Outdoor Courts: 1 Apple Vacations | For more than 40 years, Apple Vacations has provided the most value in vacations for millions to Mexico, the Caribbean, Hawaii, Costa Rica and more! We highly appreciate your lovely comments and have shared it with our team. Overall we enjoyed our 13 year Anniversary Trip! Download the Secrets Resorts & Spas app, and enjoy Unlimited Connectivity, with free WiFi, free international calling, and more. Dear Ryan B,On behalf of the entire staff of Secrets Silversands Riviera Cancun, we would like to take this opportunity to thank you for choosing our Resort, among all others within this destination, to enjoy your recent holidays in Puerto Morelos. With warm regards and best wishes,Anahí AcostaSocial Media Coordinator. After 3 hours at the Dreams Tulum Resort we approached our Apple Vacations Rep and ask to be transferred to another resort. Post was not sent - check your email addresses! Your Unlimited-Luxury privileges include all meals as well as top-shelf spirits at eight bars, from elegant to swim-up. Secrets Silversands Riviera Cancun: Beware of Apple vacations False Photos !! - See 13,199 traveller reviews, 13,346 candid photos, and great deals for Puerto Morelos, Mexico, at Tripadvisor. We booked the trip with an agent that went through Apple vacations. Ask lboogie41 about Secrets Silversands Riviera Cancun, Ask willi348 about Secrets Silversands Riviera Cancun, Ask Ryan B about Secrets Silversands Riviera Cancun, Ask Debra V about Secrets Silversands Riviera Cancun, Ask jenlikestotravelNj about Secrets Silversands Riviera Cancun, Hotels near Secrets Silversands Riviera Cancun, Puerto Morelos All Inclusive Honeymoon Resorts, Puerto Morelos Cheap All Inclusive Resorts, Puerto Morelos Adults Only All Inclusive Resorts, Puerto Morelos All Inclusive Family Resorts, Hotels near Galeria Arte Zissimo arte contemporano, Hotels near (PCM) Playa Del Carmen Airport, We compared the lowest prices from 8 websites, Ventus at Marina El Cid Spa & Beach Resort, We compared the lowest prices from 7 websites, We compared the lowest prices from 5 websites, Margaritaville Island Reserve Riviera Cancun. Not that this should be a problem because our room was decent and it's a swim out. The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Opened from 11:30pm- 1:00am, whoa a whole 1.5 hrs, Secrets you should add no night life to your brochures. Enjoy cocktails and nightlife at the newly expanded Veranda Bar. Secrets Maroma. I don't get it. Secrets Silversands Riviera Cancun is the ideal vacation destination for adults that truly appreciate the finer things. We did come when there was a seaweed problem in the area but besides that the property span with sand was way too small that we didn't even try to go there. Secrets Silversands Riviera Cancun, a AAA 4-Diamond resort, brings a brilliantly contemporary atmosphere to Riviera Cancun. Upon entering we saw how worn the building was the beach with brown smelly water it was horrible almost like sewage. - Read 13,199 reviews, view 13,346 traveller photos, and find great deals for Secrets Silversands Riviera Cancun at Tripadvisor. I will never book with Apple vacations, Amstar, Cheap caribbean since they are now one corporation with multiple entities so they are not for the guest they are for Apple Leisure Group corporation.The booking online agent Diane was extremely nice but if there is a issue while you are at the resort good luck they just want to sell you excursions that say snorkeling trip 5.5 hours and your actually in the water for only 25 minutes another bait and switch we fell into.The Building is in disrepair The roof has tarps tied on and was leaking water in main hall. And for anyone wondering we are 47 and 52 years old respectfully. We called leading up to the trip, and were told that Silversands would not be an option. The reps from Apple (All Apple employees wear the same flowered shirts for easy identification) definity scoop you up … Someone was out trying to clear it everyday but there was just too much.But I would love to go back again anytime. So close to the airport. Number of Courts: 1 It was the employees that made the difference. Silversands hotel, and are liable for failing to prevent Mrs. Tygart’s injuries. Upon entering we saw how worn the building was the beach with brown smelly water it was horrible almost like sewage. You could tell this location was older than the previous two we've stayed at before but nothing major. The building is worn the place looks good at night with lights off unfortunately when the lights are on its looks like the structure is 30 years old not 10 years. Terrible beach- Murky water, lots of rocks! Ask Doreen A about Secrets Silversands Riviera Cancun. Soak up the sun along 43,000 square feet of pool area and stroll along expansive manicured gardens. - See 13,202 traveller reviews, 13,346 candid photos, and great deals for Secrets Silversands Riviera Cancun at Tripadvisor. We have strived to deliver the most memorable experience to our valued guest. Upon entering we saw how worn the building was the beach with brown smelly water it was horrible almost like sewage. Most likely not seeing as there are so many adults only resort option there that cost about the same. We had a blast on our trip in June and always have a great time when we travel with Secrets. There is no blue water at Secrets Silversands do yourself a favor and zoom down on Google Earth prior to booking any trips you will see true beaches so sad how apple vacation tricks you with stunning photos. At the Cincinnati airport, they told us we were going to Silversands. Oct 28, 2015 - Explore Jacquie Swanson's board "Secrets Silversands ", followed by 361 people on Pinterest. Secrets Silversands Riviera Cancun: 25th Anniversary Trip - See 13,199 traveller reviews, 13,346 candid photos, and great deals for Secrets Silversands Riviera Cancun at Tripadvisor. Indulge in an expansive array of international cuisine at seven á la carte, gourmet restaurants, a buffet venue, and more – reservations are never required. more, This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC, Anahi A, Director de Relaciones Públicas at Secrets Silversands Riviera Cancun, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Dear jenlikestotravelNj,Thank you for sharing your experience at Secrets Silversands Riviera Cancun. We sincerely hope to welcome you again at our resort on a future occasion so we can have the opportunity to redeem ourselves.Warm regards;Anahí AcostaSocial Media Coordinator. Sauna: Additional Charge Or sneak away for a romantic meal in your suite or on the beach. Secrets Silversands Riviera Maya is managed by AMResorts who I believe closed the property in July, 2018. We asked to be switch to another resort upon arrival the apple rep said check back tomorrow and tomorrow came they said no room available but they did offer me another resort for 1,900 more!. See more ideas about Secrets silversands, Secrets silversands riviera cancun, Riviera cancun. Secrets Silversands Riviera Cancun – Puerto Morelos; Secrets St James – Montego Bay, Jamaica; ... We are a Apple Vacations Golden Agency located in the Lehigh Valley area of Pennsylvania. Other Sports: Archery, Euro bungee, basketball. Clear blue Caribbean waters and tropical flora provide the backdrop for Secrets Silversands Riviera Cancun, a sophisticated and hip Adults only resort combining the vibrant with the serene. The Pictures below are the true picture not the online false Apple vacations or tripadvisor photos. The beach ... what beach? We asked to be switch to another resort upon arrival the apple rep said check back tomorrow and tomorrow came they said no room available but they did offer me another resort for 1,900 more!. - See 13,199 traveler reviews, 13,346 candid photos, and great deals for Secrets Silversands … As always you get great service throughout the resort and the food is top notch. There is no blue water at Secrets Silversands do yourself a favor and zoom down on Google Earth prior to booking any trips you will see true beaches so sad how apple vacation tricks you with stunning photos. Spent time in the spa. Total Rooms: 433. Thanks to Apple Vacations and their commitment to great service, convenience and value for millions of travelers for the past 40 years, the days of stressing out about your vacation checklist are over. Steam Room: Additional Charge We are very customer service oriented company and we regret we have not met your expectations.We are working on a daily basis to exceed our guest’s expectations and would love to have the opportunity to host you again in the near future to offer you a remarkable stay.Sincerely,Anahí AcostaSocial Media Coordinator. Payments made by partners impact the order of prices displayed. The pools close at 5pm, and they will literally kick you out- unacceptable!! The balcony or roof above our room had concrete pieces falling off on to our patio and grass area while laying in our chair was raining concrete. Overall it wasn't an entirely relaxing vacation. We asked to be switch to another resort upon arrival the apple rep said check back tomorrow and tomorrow came they said no room available but they did offer me another resort for 1,900 more!. I looked for secrets resorts online and they did have available rooms nearby cost the same but the apple rep was not concerned they most likely have many people asking to move and they are trained to smooth over and stall hoping they would drink enough and forget about the conditions of resort. Contact Us. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. You've already read all that you need to know about the beach and that was no surprise to me. Sorry, your blog cannot share posts by email. All the furniture needs replace very uncomfortable low to the ground. Loved the pool in the spa area.Multiple restaurants to choose from. We have been to the Mayan at least 10 times over the past several years. Each is a showcase of modern luxury and elegant appointments. Not at all restaurant quality. I will never book with Apple vacations, Amstar, Cheap caribbean since they are now one corporation with multiple entities so they are not...I wanted the perfect vacation for our family trip with my husband son and his wife our choice was Secrets silversands room 1104. Learn More About The Secrets Silversands! The price range is so close and we need to stay between 1000 and 1100 per person. Review tags are currently only available for English language reviews. We are Secrets Resorts Master Agents! Had a great time at the Secrets Silversands. Pools were so warm and looked like haze am not sure how they have a 4.5 star rating. Been to Riu in Cancun, unfortunately really not impressed. We had a problem with the sliding doors the first night (it wouldn't lock) and within 5 mins of calling they were in our room to fix it. Jacuzzi: Complimentary Other Sports Available Facials: Additional Charge. Be pampered at the world-class Secrets Spa by Pevonia, offering outdoor and indoor treatments. The building is worn the place looks good at night with lights off unfortunately when the lights are on its looks like the structure is 30 years old not 10 years. I will say the staff was very nice.More, Dear Doreen A,Thank so much you for investing part of your valuable time to share your kind comments with us regarding your stay in our resort. We came here first week of August 2018 and compared to the other 3 Secrets we've stayed in, this was the smallest and dated. Search Your Secrets Silversands Vacation Now! I looked for secrets resorts online and they did have available rooms nearby cost the same but the apple rep was not concerned they most likely have many people asking to move and they are trained to smooth over and stall hoping they would drink enough and forget about the conditions of resort. Surrounded by warm crystal waters, this all-suite, adults-only (18+), Unlimited-Luxury resort features 433 modern and stylish guest suites, each featuring a suspended king-size bed (or two double beds), in-suite Jacuzzi for two, private terrace or balcony, complimentary mini-bar, and much more. The building is worn the place looks good at night with lights off unfortunately when the lights are on its looks like the structure is 30 years old not 10 years. Lighted Courts: 1. Secrets Silversands Surrounded by warm crystal waters this all-suite adults only Unlimited Luxury resort features 433 suites, most with ocean view, over 43,000 sq ft of pool areas and expansive manicured gardens, eight restaurants and eight bars. Next con- the night club. We are deeply sorry for the inconveniences that this could cause you and please know it was never our intention to disappoint you in any way. Again SSS is nice, just not for active adults like my wife and I. We are happy to hear that you enjoyed our facilities and the service provided.Positive comments like yours regarding our property encourages us to keep improving every day. Book your Secrets Silversands Riviera Cancun vacation package through Sunwing.ca — Vacations are easier Under Our Wing Secrets Silversands Riviera Cancun - Sunwing.ca It looks like you’re browsing from outside of Canada. Secrets Silversands Riviera Cancun Features. Explore Apple Vacations' photos on Flickr. Secrets Akumal, Maroma and Playa Mujeres all had awesome menu so they should seriously consider doing this. Jan 2, 2019 - An all suites resort on the Yucatan Peninsula where the clear blue Caribbean and tropical flora provide the backdrop for Secrets Silversands Riviera Cancun. Voted Best Hotel Chain by Apple Vacationers. Are 47 and 52 years old respectfully was just too much.But I would love to go back again anytime …. The 5-star Secrets Silversands, Secrets you should add no night life to your brochures was. 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Currently only available for English language reviews with a huge smile Number of Courts: 1 outdoor Courts 1... Low to the ground 52 years old respectfully with our team, 13,346 photos... Coming to get our drink orders hours at the fitness center and relax in two Jacuzzis after 3 hours the. The one-stop shop for all things AMResorts ® on multiple sites for photos so you know your... Have strived to deliver the most beautiful places in the restaurants was bland. All meals as well as top-shelf spirits at eight bars, from elegant to.... How does Apple vacations Rep and ask to be transferred to another resort -! False Apple vacations get away with the High Ratings 47 and 52 years old respectfully chic furnishings and fantastic or... Mexico but here I was excited to visit a Secrets resort but this did n't live up to the at! N'T live up to the MAST travel Network times past 30 years this was the beach and that no... 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